Help Topic: Telephony - Phone and Devices: External Call Diversions : Add/Edit

Add an External Call Diversion
  • In the field "External Number" enter the phone number to receive the diverterd calls.
  • In the field "Name" enter a name for the phone, e.g. location (to make administration easier).
  • Choose an icon.
  • To save the new call diversion click on SAVE.
  • You can configure and administrate up to 30 External Call Diversions.

Edit an External Call Diversion
  • In the field "External Number" change the phone number to receive the diverterd calls.
  • In the field "Name" change a name for the phone, e.g. location (to make administration easier).
  • Choose an new icon.
  • To save the changed call diversion click on SAVE.
  • You can configure and administrate up to 30 External Call Diversions.

How many External Call Diversions can be configured?

You can configure and administrate up to 30 External Call Diversions.

Once a call diversion is added, proceed to the page "Call Rules" and link at least one call rule to the call diversion. Create a new call rule if necessary.

My External Call Diversion does not work!

Once a call diversion is added, proceed to the page "Call Rules" and link at least one call rule to the call diversion. Create a new call rule if necessary.