Help Topic: Telephony - Dial Rules

Default Account

Each device will do out-bound calls via a default account. Dial rules will define Über das Standardkonto werden alle ausgehenden Telefonate ausgeführt. Sie können durch Anlegen von Wahlregel Ausnahmen festlegen.

Fallback Account

Define an account as the Default Account. This account will be used if no connection to a VoIP server for Internet telephony was etablished.

Don not set up another VoIP account as Fallback Account.

Override a Default Account manually

Use the combination ${phone_prefix.accounts} (asterisk) and number to override the Default Account for the current out-bound call.

Combination make call via
${phone_prefix.accounts}5 analog account
${phone_prefix.accounts}60 ISDN account 1
... ...
${phone_prefix.accounts}69 ISDN account 10
${phone_prefix.accounts}70 VoIP account 1
... ...
${phone_prefix.accounts}69 VoIP account 10
Always use another account for certain out-bound calls

Example VoIP Account

  1. Define a new dial rule.
  2. Enter the first digits, e.g. the area code, in the field "Prefixes".
  3. Choose the option always or define the time period for the rule to be applied.
  4. Choose the option connect and the account to use, e.g. "VoIP account 1".
  5. Do not enter anything in the fields "Prefixes" and "Modifier".
  6. To save the new rule click on SAVE.

All out-bound calls starting with the saved digits will be routed via the chosen account.

Use Least-Cost Routing

Example for calling abroad

  1. Define a new dial rule.
  2. Enter the first digits, e.g. the country code, in the field "Prefixes".
  3. Choose the option always or define the time period for the rule to be applied.
  4. Choose the option connect and the account to use, e.g. "ISDN account 2".
  5. Activate the option with amended phone number.
  6. Do not enter anything in the field "Prefixes".
  7. Enter the phone number of the Call by Call provider.
  8. To save the new rule click on SAVE.

All out-bound calls to the certain country will be routed via the chosen Call-by-Call provider.

Define other dial rules for the weekend, the evenings, or other area/country codes.