Help Topic: Telephony - Call Rules

Call Rules
  • To use Call Rules at least one account and one device have to be added.
  • Call rules specify which phone ring on which phone number called for in-bound calls.
  • You can specify more than one device or external call diversion per phone number.
  • Several phone may ring in parallel.
Edit Call Rule
  • Choose the desired account.
  • Click on EDIT RULE.
  • On the new page again open the online help.
How to answer the phone on a non-active phone?
  • To answer an in-bound call on a non-active phone, pick up the receiver and dial ${phone_prefix.parking}8 (asterisk 8).