Help Topic: Telephony - Lines and Accounts

Add a new Account
  • Click on ADD to add an account for the desired line type.
  • On the new page again open the online help.
Edit an Account
  • Click on EDIT after the list entry.
  • On the new page again open the online help.
Delete an Account
  • Click on DELETE after the list entry.
  • Confirm the security warning by again clicking on DELETE.
  • The account will be deleted.
  • Please delete rules linked to this account or link these rules to another account.
Why is there an additional analog Account?

An additional analog account is shown even so you did not create it?

This is the default account at setup time. If no analog line is used, delete this account.

Check for Default Account/Failover Account

  • Open the page "Dial Rules" to check whether the analog account is defined as Default oder Failover Account.
  • Assign another account as Default oder Failover Account.
  • Click on SAVE.

Delete an analog Account

  • Click on DELETE after the list entry.
  • Confirm the security warning by again clicking on DELETE.
  • The account will be deleted.
Caller ID Blocking

Normally the caller ID for out-bound calls will be transmitted, independent on the phone used. This feature depends on your telco service provider.

Sometimes it may be useful not to transmit the caller ID, but case of an emergency call the caller ID is always transmitted, even if you did activate Caller ID Blocking.

For analog and ISDN accounts use the Expert Mode to (de)activate Caller ID Blocking.

Please confer to the instruction provided by your telco service provider.

An analog phone has to be capable for digital data transmission and has to have a display for showing the Caller ID for in-bound calls.